Internet Services Terms & Conditions

Services: Customer agrees to purchase Internet access services (the “Services”) from Veraciti, Inc. Customer shall be responsible for obtaining and maintaining any equipment needed to access, connect to, or use the Services. Customer shall be responsible for insuring that such equipment is compatible with the Services. Veraciti exercises no control whatsoever over the content of any information passing through it. Stated bandwidths apply only to the Customer to Veraciti router port attachment. No guarantee of end-to-end bandwidth on the Internet is made. Services provided by Veraciti are for sole use of the Customer and not for resale of any kind without the express prior written consent of Veraciti, which consent may be given or withheld in its sole discretion. In the event the Customer attempts to resell the Services, Veraciti may at its sole discretion, increase the fees associated with the Services, or terminate the Services. Customer must provide one 10 Mb half-duplex connection (10 base T) at their own expense.

Billing: (a) Customer agrees to pay all charges to Customer’s account, including applicable taxes, in accordance with billing terms in effect at the time the fee or charge becomes payable. The recurring monthly fee is due and payable in advance on the first day of each monthly billing period for which the Customer has purchased Services, with the first payment due and payable on the activation date of the Services. Customer agrees to pay a fee for processing unpaid due and or rejected credit cards or checks. Monthly fees are non-refundable. The initial charges may include non-recurring installation charges including, but not limited to equipment, inside wiring and installation fees. Delinquent accounts are subject to immediate termination or suspension of Services at the sole discretion of Veraciti. If any payment due by Customer to Veraciti is not received within five (5) days from the date payment is due, then Customer’s account will be considered delinquent and Customer will be subject to a late payment fee of 1.5% per month of the outstanding balance on Customer’s account or $15 dollars, whichever is greater (not to exceed the maximum rate permitted by law), which amount will be added to Customer’s invoice as a late charge and shall be due and payable immediately. Customer shall also be liable for all attorney and collection fees arising from Veraciti’s efforts to collect any unpaid balance of your account(s).
(b) Veraciti Internet Access pricing is subject to change upon sixty (60) days prior notice to customer.

IP Address: IP Addresses are not portable and are not assigned for independent administration or distribution. Customer understands that IP assignments are not guaranteed, and may be modified as required by Veraciti and/or the American Registry for Internet Numbers (ARIN).

Inside Wiring and Installation: Customer acknowledges that the inability of Customer’s or third party’s facilities to access the Services or other operational impediments may preclude or delay delivery of Services. Customer acknowledges that the installation representative may require inside wiring to complete Services delivery at an additional hourly or other charge. Customer further acknowledges this charge will occur at the sole discretion of the installation representative. Customer may upgrade/downgrade Internet Access Service speed for a one-time fee per event.

Term/Cancellation: (a) Annual Term: In the event Customer elects the one (1) or two (2) year term option, then Customer agrees to maintain Services either for one (1) year or two (2) year terms from the Services activation date (the “Initial Term”), as applicable; and thereafter, the term shall be automatically renewed for successive one (1) year renewal terms unless either party gives the other party written notice of its intention not to renew the Initial or any renewal term at least ninety (90) days prior to the expiration of the Initial or the current renewal term..The initial Term
(b) Month to Month Term; In the event the Customer shall elect the Month-to-Month term option, then the term of the Services shall commence on the Services activation date and shall continue on a month-to-month basis unless either party gives the other party written notice of its intention not to renew at least ninety (90) days prior to the intended termination date.

Early Termination: A customer who terminates the Services after Acceptance, but prior to the Services activation date will be subject to an order cancellation fee. A Customer who terminates the Services (a) prior to the end of the Initial Term or any renewal term thereof, or who fails to give the required notice of non-renewal, in the event of an annual Services term election, or (b) prior to the completion of any month or the completion of the ninety (90) day non-renewal notice, in the event of a month-to-month Services term,, will be liable for any one, some or all of the following termination charges: (1) an amount equal to the recurring monthly charge multiplied by the number of months remaining, including any required notice period, in the applicable Services term: or (2) an additional termination charge in an amount equal to any promotional credit, discount, or fee waiver (if applicable) provided to the Customer. Termination charges are billed in one lump sum and shall be payable immediately upon termination.

Reconnect Fee: If Customer’s Service is terminated or suspended due to non-payment or other breach of any term or condition of this Contract by Customer, Customer agrees to pay a reconnection fee if Services are reactivated.

Optional Services: In the event Customer requires additional Services, including but not limited to configuration of router to LAN or general network services, or IP addresses beyond the allotted amount, changes to IP address’s or domain name transfer, Customer will be charged and shall be responsible to pay Veraciti’s usual and customary fees for such services, which amounts shall be due and payable by Customer upon submission of Veraciti’s invoice for such services rendered.

Customer Representations and Warranties. Customer represents that neither Customer, its agents nor its employees shall utilize any of the services described herein for: illegal purposes; transmission of threatening, obscene, or harassing materials; or interference with or disruption of network users, services or equipment. For the purposes of this contract, disruptions include, but are not limited to, distribution of unsolicited advertising, propagation of computer worms and viruses, and using the network to make unauthorized entry to any other machine accessible via the network. It is assumed that the information and resources accessible on or through any of the Services are private to the individuals and organizations which own or hold rights to those resources and information, unless specifically stated otherwise by the owners or holders of those rights. It is therefore not acceptable for an individual to use any of the Services to access information or resources unless permission to do so has been granted by the owners or holders of rights to those resources or information. In addition to any other rights Veraciti may have in the event of a breach of any representation, warranty or obligation Customer may have, Veraciti reserves the right to terminate, restrict or suspend service, in whole or in part, without notice, in the event of any breach of any representation or warranty by Customer set forth herein or if Customer shall fail to pay any amount due for the Services when any such payment is due.

See also: VERACITI'S GENERAL TERMS AND CONDITIONS

Updated 08/18/2004